1. Our standard delivery is charged at £5.95 per order, which is only applicable to England, Wales and parts of Scotland.
2. We deliver Monday - Friday between 8.00am - 6.00pm. We do not deliver at weekends unless a Saturday or Sunday delivery option has been selected.
3. You order should be delivered within 3-7 working days after it has been dispatched.
4. A signature is required upon delivery and most deliveries will be attempted
5. twice,unless there is a problem with the address, so it is very important that the correct details of the address are given.
6. If you are not available to accept delivery the courier will leave a calling card to advise that delivery has been attempted. You must follow the instructions on the calling card. Please note that the courier may leave your parcel with a neighbour. The parcel may also be delivered to a Post Office for customer collection or returned to the Delivery Depot. If the parcel is not claimed for 2 weeks the parcel will be returned to Mirajonline.
7. If your parcel is returned to us there may be additional postage charges applied for further re-deliveries.
8. If you have not received your order and more than 7 working days have lapsed since ordering, please contact our Customer Services Team, or email us at firstname.lastname@example.org
9. From time to time we may offer special postage promotions and free delivery which will be available online. These offers are for the Mainland UK only, and exclude in their entirety the Scottish Highlands, Northern Ireland, Isle of Man and the Isle of Scilly. All international/European orders and higher postage delivery areas are also excluded. The postage promotions offered are for standard delivery, and may be available on a differing minimum spend value via our website. Postage promotions and in particular free postage offers are not applicable during sale periods and will be removed from the website and automatically without notice.
1. Timed delivery options are available on orders placed before 5pm Monday to Thursday. Orders placed on Friday before the 5pm deadline will be delivered on Monday. Anything received after the Friday deadline will be delivered on Tuesday.
2. Timed deliveries are only available to certain areas within the UK, this is dependent on if there is a courier in your area. They can only also be made if all the items ordered are in stock and the address/contact details provided are correct. All deliveries are made Monday to Friday.